We are dedicated professionals whose combined

experience delivers results that make a difference.

Ever wondered how others operate and succeed?

Sterling is comprised of a team of experienced healthcare planning and operations professionals who are dedicated to advancing healthcare delivery for patients and staff. Our thorough understanding of healthcare is based upon the planning of programs and facilities and first-hand operational experience as senior leaders in hospitals and health systems. Our varied backgrounds and complementary skills enable us to provide our clients with customized solutions to improve healthcare delivery. With a base in Boston, Sterling works with clients worldwide.

Service specialists, in a variety of patient care areas, help our team anticipate the future, develop solutions based on the day-to-day management of successful healthcare delivery, respond to a multitude of project needs and advance entrepreneurial solutions.

Practice Leaders

Abby Flam, Managing Principal, has more than 25 years of experience working directly with health systems in the United States and the United Kingdom. A former Vice President for Planning and Program Development for two large hospitals, Abby’s work history includes consulting, operations management, senior leadership and facilities development. Additional staff have experience in ambulatory care development, hospital and ambulatory operations and support service center development.

Roberta (Bobbe) Young, LtCol (Ret), BS, MHA, Principal, has 28 years of experience in planning and overseeing the design and execution of healthcare construction projects for integrated health systems, academic medical centers, specialty care, ambulatory care and support service centers. She also has extensive experience in developing strategic master facility plans and has worked as an Emergency Response Planner. A former Chief Consultant to the Air Force Surgeon General of Health Facilities Planning, Bobbe led tri-service teams in developing automated medical space and equipment planning systems, as well as facility assessment tools.